QUALİTY MANAGEMENT SYSTEMS
What is Quality Management System?
Quality management ensures that an organization, product or service is consistent. It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management focuses not only on product and service quality, but also on ways to achieve it.
What does the Quality Management System (QMS) do?
It provides better management of the organization. It enables employees to be partners in quality. It provides a better perception of customer expectations and increases their satisfaction.
What are the benefits of total quality management?
Reducing resource waste by optimizing resource use
Increasing the quality of products and services
Ensuring the necessary incentives and coordination for efficiency and creating an increase in productivity
Shortening of product delivery times
Continuous improvement in processes
The basis of service to the customer is the shortening of product delivery times to the customer and ultimately increasing customer satisfaction.